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Leaders in 911 and Public Safety Communications

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Employment Opportunities 

Are you looking for a challenging and rewarding career? Do you enjoy working in a fast-paced environment? Are you able to work both independently and as part of a group? Are you committed to high-quality customer service, collaborative and supportive team work, and interested in being a member of the overall public safety team? Sign on with WESTCOMM Regional Dispatch and receive all the training you need to be a successful, professional 9-1-1 Public Safety Telecommunicator.

What is a WESTCOMM Public Safety Telecommunicator?

The Public Safety Telecommunicator plays a critical role in emergency response. The Public Safety Telecommunicator is responsible for responding to emergency and non-emergency calls and providing critical, life-saving assistance to citizens requesting police or fire, and to the response units dispatched to handle the response. Through professional information gathering, the incumbent determines the nature

of the call, whether a response is necessary and what type of assistance or information is needed. For calls requiring fire, medical or police response, the incumbent professionally dispatches the appropriate agency to the scene, maintaining proper computer records of all units dispatched.

To apply for a position as a WESTCOMM Telecommunicator, please submit your resume and cover letter to careers@westcomm-ma.gov or find us on Indeed and apply to an open posting!

Or, for more information contact:

Audra Staples #WC104, SHRM-CP, CHRM
Director of Human Resources/Assistant Treasurer
WESTCOMM Regional Dispatch